Shipping policy

Processing Time: Please allow 7-9 business days for your order to be processed and shipped.

Pre-order Items: If you've purchased a pre-order item, please note that it will be clearly indicated on the product page. Pre-order items require additional time for production and fulfillment. Please allow up to 15-24 business days for your order to be shipped after the pre-order window closes. Pre-order windows typically close on Fridays for that week's batch.

International Orders: For our international customers, please be aware that we are not responsible for any import fees, taxes, or duties imposed by your country's customs agency. These additional charges must be paid by the customer upon delivery. We will not issue refunds for any international orders due to unpaid customs fees.

Shipping Carriers: We work with reputable shipping carriers such as USPS, UPS, FEDEX, or DHL to ensure reliable and efficient delivery of your orders. Once your order is in the hands of the shipping carrier, we are not responsible for any lost or damaged packages during transit. However, we will assist you in filing a claim with the shipping carrier to recover your lost package.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us

at info@cartoondeadwork.com. We will do our best to assist you in resolving the issue and filing a claim with the shipping carrier.

For any further questions or concerns regarding your order or shipping, please don't hesitate to reach out to our customer support team at info@cartoondeadwork.com. We are here to provide you with the best possible shopping experience.